2017 Plenary Presenters
With Presentation Titles Linked to Presentation Descriptions
Ms. Mastors is Co-Founder and Executive Director of the nonprofit Patients' View Institute (PVI), whose mission is to organize and amplify the voice of patients so they can have more impact on the quality of care they receive. To date, PVI has gathered 1,200+ (and counting) patient and family stories from across the country, distilling from these experiences common themes around metrics that patients care about. PVI also holds an annual Patients' View Impact Awards each December in partnership with the Leapfrog Group. In 2017, Ms. Mastors was elected as an at-large member of the Executive Board of the National Board of Medical Examiners, the first public stakeholder to hold this position in the organization's 100-year history. She has served in advisory or leadership roles for the National Quality Forum, Agency for Healthcare Research and Quality, Partnership for Patients, and other organizations invested in advancing patient/family engagement and improving the quality of care. Ms. Mastors’ efforts to advance the patient perspective were prompted in 2006 by a medical event within her family. Prior to that, she was an award-winning news and medical reporter at several New England television stations. Ms. Mastors has worked successfully to pass two patient safety laws in her home state of Rhode Island, created a patented bedside empowerment tool for patients, and published a critically acclaimed book on partnering with patients to create optimal outcomes.
Lois Margaret Nora, MD, JD, MBA
Lois Margaret Nora, MD, JD, MBA is President and Chief Executive Officer of the American Board of Medical Specialties (ABMS), a not-for-profit organization that helps ensure high quality health care for patients, families and communities. ABMS supports its 24 medical specialty boards in developing and implementing educational and professional standards to certify physician specialists and encourage lifelong learning and assessment.
A committed medical educator, Dr. Nora’s career is notable for organizational growth and community engagement fostered through team development, consensus building and strong multi-faceted stakeholder involvement. She served as President and Dean of Medicine at Northeast Ohio Medical University; Interim President/Dean of The Commonwealth Medical College (now Geisinger-Commonwealth Medical College); and Associate Dean of Academic Affairs and Administration, and Professor of Neurology at the University of Kentucky College of Medicine; and Professor of Law at the University of Kentucky College.
Dr. Nora's scholarly work focuses on issues in professional self-regulation and medical education, particularly the student environment. She is participating in continuing board certification in neurology by the American Board of Psychiatry and Neurology.
Lunch with Plenary Session III: My Kind of Town: Tales of Chicago
Mr. Stewart is a leader in Protiviti’s Technical Security practice and oversees the Chicago security lab. He and his team have completed hundreds of network penetrations tests, web application assessments, and red team engagements for clients across a variety of industries and sizes. With extensive skills and knowledge in network and application security as well as well-known standards and regulations, Mr. Stewart is passionate about teaching others and bridging the gap between technical concepts and business risk.
Cees van der Vleuten, PhD
Dr. van der Vleuten has been at the University of Maastricht in The Netherlands since 1982. In 1996, he was appointed Professor of Education and Chair (until 2014) of the Department of Educational Development and Research in the Faculty of Health, Medicine and Life Sciences. Since 2005, he has been the Scientific Director of the School of Health Professions Education. This graduate school offers masters and doctorate degrees in health sciences education to a wide variety of international students. Dr. van der Vleuten mentors many researchers and has supervised more than 80 doctoral graduate students. His primary expertise lies in evaluation and assessment. He has published widely in this domain, holds numerous academic awards, including several career awards.
2017 Session Presenters
With Presentation Titles Linked to Presentation Descriptions
Mary Ann Abrams, MD, MPH
Dr. Abrams is a pediatrician and Maintenance of Certification (MOC) Portfolio Manager, Graduate Medical Education (GME) Quality Improvement Medical Director, and Vice-Chair of the GME Committee at Nationwide Children’s Hospital (NCH). She helps oversee MOC; leads development, evaluation, and ongoing enhancement for trainee engagement in quality improvement; provides care in NCH’s Primary Care Obesity Network; and works in health equity and health literacy. Dr. Abrams has presented and published on health literacy-based interventions, pediatric health literacy, and partnering with patients and adult learners. She graduated from the University of Dayton, the Ohio State University College of Medicine, and Harvard School of Public Health and has worked at the clinical/public health interface at various levels. Dr. Abrams is Board Certified by the American Board of Pediatrics and American Board of Preventive Medicine.
As the Digital Communications Manager for the American Board of Pediatrics (ABP), Mr. Adams enjoys the fun and challenge of having an ongoing conversation with ABP diplomates and the public. He brings 11 years of experience in digital marketing to ABP, with a resume that includes work in nonprofit and for-profit organizations. Mr. Adams has written tweets for small businesses, launched websites for multinational corporations, and written copy for a New York Times bestselling author.
Erin Alberda, MS, L.Ac.
Ms. Alberda is a licensed acupuncturist and manages the ABMS Multi-Specialty Portfolio Program at Seattle Children’s Hospital. Her role at Children’s is described as part doula/part shepherd: assisting in the birth of new quality improvement efforts and “herding” her physicians through them. Under her watch, and the guidance of Portfolio Program Medical Director Dr. Joel Tieder, the Children’s Portfolio Program has grown to 250 participants, representing 15 ABMS Member Boards, with 92 percent reporting that they would recommend the Portfolio Program to a colleague. Ms. Alberda has a Bachelor of Science in Mathematical Physics, and a Master of Science in Acupuncture and Oriental Medicine.
Mary W. Ales, CHEP, FACEHP
Ms. Ales is the Executive Director of the Interstate Postgraduate Medical Association, a position she has held for the last 15 years. Ms. Ales has designed and implemented medical education and performance improvement projects that leverage both collaboration and technology. Her leadership experience in management, marketing, quality, and technology allows her to bring together diverse stakeholders to seek common outcomes.
Ms. Allbee is Vice President of International Programs at the American Board of Medical Specialties (ABMS). In this position, she provides leadership and guidance to ABMS and its Member Boards in supporting growth and building international certification programs, and enhancing domestic certification services. Ms. Allbee's previous experience includes 10 years with the National Board of Medical Examiners where she most recently served as Director of Test Development for Client Programs. She was also Managing Editor of the United States Medical Licensing Exam Step 2. Ms. Allbee has co-authored articles that have appeared in medical journals including Academic Medicine and the American Journal of Gynecology and Obstetrics. She received her Bachelor of Arts degree in Sociology and Political Science from the University of Vermont.
Linda A. Althouse, PhD
Dr. Althouse is the Vice President of Psychometrics and Assessment Services at the American Board of Pediatrics (ABP), where she oversees the test development and psychometric activities for all ABP examinations. She is currently active in the next generation of continuous assessment models for physicians focused on lifelong learning. Dr. Althouse is an active member of the professional credentialing community, presenting frequently at national conferences hosted by such organizations as the American Educational Research Association, Association of Test Publishers, and the Conference on Test Security. Prior to joining ABP, she was the first Certification Program Manager at SAS Institute where she helped establish its certification program. Dr. Althouse holds a Masters in Mathematics and Doctor of Philosophy in Educational Psychology from the University of North Carolina at Chapel Hill.
Alejandro Aparicio, MD, FACP
Dr. Aparicio joined the American Medical Association staff in 2004 and is the Director of Medical Education Programs. Previously, he was Director of Medical Education and Associate Medical Director at a large teaching hospital in Chicago. Dr. Aparicio has contributed to continuing medical education (CME) at hospitals/hospital systems; county, state, regional, and national professional societies; and a medical school. He is a past president of the Illinois Geriatrics Society, the Illinois Medical Directors Association, and the Illinois Alliance for CME. Dr. Aparicio has been awarded the Illinois Alliance Distinguished Service Award, Illinois State Medical Society CME Accreditation Service Award, Distinguished Member and Fellow designation from the Alliance for CME, and the 2011 Accreditation Council for Continuing Medical Education Robert Raszkowski Hero Award. He is also an Assistant Professor of Medical Education at the University of Illinois College of Medicine. Dr. Aparicio is Board Certified by the American Board of Internal Medicine.
Anthony Asher, MD
Dr. Asher is Director, Neuroscience Institute, Carolinas Healthcare System and Neurological Surgery Residency Program Director at Carolinas Medical Center. He is also Clinical Professor in Neurosurgery at the University of North Carolina and Vanderbilt University. He serves as Vice-Chairman of the American Board of Neurological Surgery and developed that organization's Practice and Outcomes in Surgical Therapies project. He is Past-President of the Congress of Neurological Surgeons (CNS). Dr. Asher has extensive experience in national quality programs and co-developed and serves as Director of the National Quality and Outcomes Database. He is co-Chairman of the American Association of Neurological Surgeons-CNS National Quality Council, serves on the National Quality Registry Network Steering Committee, and is a past member of the National Quality Forum Surgery Standing Committee. Dr. Asher is Board Certified by the American Board of Neurological Surgery.
Maya A. Babu, MD, MBA
Dr. Babu graduated from the University of Minnesota Twin Cities, receiving a Bachelor of Science in Neuroscience and Bachelor of Arts in Psychology, both summa cum laude with highest distinction. She received her medical degree (graduating cum laude) from Harvard Medical School, as well as a Master of Business Administration from Harvard Business School. Dr. Babu has completed a Critical Care enfolded fellowship and Neurosurgical residency at the Mayo Clinic in Rochester, Minn. She served on the American Medical Association’s Board of Trustees, as Chair of the American College of Surgeons' Resident and Associate Society, and on the Board of Directors of the National Resident Matching Program. Dr. Babu previously worked in medical technology investment banking for Piper Jaffray and business development for Medtronic.
Ms. Baldwin is a Senior Editor for Test Development for the American Board of Pediatrics (ABP). Since joining ABP in 2008, she has worked with the Adolescent Medicine, Pediatric Cardiology, Pediatric Emergency Medicine, and Pediatric Gastroenterology sub-boards to help them create items for the certifying, Maintenance of Certification, and subspecialty in training examinations, as well as Part II self-assessments. During that time, ABP has moved from paper manuscripts to online item banking and from paper-and-pencil examinations to electronic delivery with video graphics. It is now moving from a standard yearly secure recertification examination to a mobile, more flexible assessment with the development of MOCA-PEDS.
Rick Battaglia, MD
Dr. Battaglia is the Chief Medical Officer of the American Board of Internal Medicine (ABIM). He leads ABIM's effort to incorporate feedback from practicing physicians and key stakeholders into the clinical aspects of all of ABIM activities, including Certification and Maintenance of Certification. Previously, Dr. Battaglia practiced as a primary care internist before transitioning into leadership roles. He has served as Medical Director/Chief Medical Officer of large multispecialty medical groups, as well as within a regional health plan. Dr. Battaglia has significant experience with the National Committee for Quality Assurance and as a health care consultant. He graduated from Canisius College and received his medical degree from the University of Rochester School of Medicine, where he also completed his Internal Medicine training. Dr. Battaglia is Board Certified by the American Board of Internal Medicine.
Andrew Bethune, MA
Mr. Bethune is the Coordinator of the Nationwide Children's Hospital Quality Improvement Essentials course and its Maintenance of Certification program. He has worked as a teacher, administrator, and writer in higher education for more than 20 years. As Coordinator, he oversees a portfolio of 200-plus quality improvement initiatives across Nationwide and at affiliated regional hospitals and health centers.
Joseph Betts, PhD, NCSP
Dr. Betts has been working in the areas of Research and Development (R&D) and Test Development for more than 20 years. He specializes in computerized adaptive testing, longitudinal and growth modeling, and factor analytic methods. Dr. Betts has given numerous professional presentations and written for several publications highlighting a broad array of research interests such as the evaluation of measurement properties of assessments, meta-analytic research, and applications of growth mixture models. In addition, he was an Associate Editor and Editorial Board member for a number of professional journals and currently serves on the Editorial Boards for the School Psychology Review and Assessment for Effective Intervention. Dr. Betts is currently a manager in Psychometrics and Research Services at Pearson VUE supporting both operational and R&D programs.
A New Model for Measuring Clinical Judgment in Nursing
Elizabeth M. Bishop, PhD, MS
Dr. Bishop has been in the Department of Research and Policy at the American Board of Family Medicine (ABFM) since 2015, conducting research, providing PRIME Registry quality measurement support, and serving as Program Manager for the ABFM PRIME Support and Alignment Network within the federal Transforming Clinical Practice Initiative. Previously, she served six years as a Fellow in the U.S. Dept. of Health and Human Services (HHS). During her tenure at the National Center for Health Statistics and the Agency for Healthcare Research and Quality, she helped to inventory, harmonize, and assess the impact of HHS health care quality measurement and improve public health data access and reporting. Dr. Bishop completed her Master of Science and Doctor of Philosophy in Sociology at the University of Wisconsin, Madison.
Ms. Boghosian is a Senior Vice President at ReviveHealth and a seasoned expert in reputation management, crisis communications, and brand positioning. Her expertise in high stakes communications has been forged across nearly two decades working on behalf of dozens of the country's leading health care brands. Ms. Boghosian helps lead Revive’s dedicated Issues/Crisis and Strategy teams in planning and executing targeted communication programs that help brands overcome controversy and shape their public image. Ms. Boghosian studied international relations at the University of Southern California and completed a graduate fellowship in public policy at California State University, Sacramento.
Ms. Bowen is the Director of Brand Experience and Marketing for the American Marketing Association (AMA). She was a champion for the launch and rollout of the new AMA brand across its global support center consisting of 70+ professional chapters and 350+ collegiate chapters, while challenging the marketing team to innovate and reimagine its role in delivering the AMA mission across its community of more than 445,000 marketers. Ms. Bowen is no stranger to brand transformation. Prior to joining AMA, she worked across account management, strategy, and marketing at well-known branding agencies Landor and Kaleidoscope. In addition to playing roles in the rebrand of both organizations, Ms. Bowen contributed to delivering for companies such as Proctor & Gamble, Kraft Heinz, Kohler, Dow, ConAgra, Newell Brands, Elmer’s, Bell’s Brewery, Fairlife, and Delhaize America.
Kevin J. Bozic, MD, MBA
Dr. Bozic is the inaugural Chair of Surgery and Perioperative Care at the Dell Medical School at the University of Texas at Austin. He is a nationally recognized leader in Orthopaedic Surgery and value-based health care payment and delivery models. Prior to joining the Dell Medical School, he was the William R. Murray Endowed Professor and Vice Chair of Orthopaedic Surgery at the University of California San Francisco Medical School, and Core Faculty of the Philip R. Lee Institute for Health Policy Studies. Dr. Bozic holds both regional and national leadership positions, including Vice-Chair of the Board of Directors of the American Joint Replacement Registry. He is the former co-founder of the California Joint Replacement Registry and the American Academy of Orthopaedic Surgeons Council on Research and Quality. Dr. Bozic is Board Certified by the American Board of Orthopaedic Surgery.
Carrie Bradford, MHA, RHIA, CPMSM, CPCS
Ms. Bradford is the Senior Director for Professional Staff and Credentialing for NorthShore University HealthSystem located in Evanston, IL. NorthShore has 2,100 affiliated physicians, including a 900+ physician, multi-specialty group practice. Ms. Bradford is responsible for all professional staff governance matters as well as system wide credentialing encompassing hospital, managed care, and provider enrollment.
Timothy Brennan, MD, MPH
Dr. Brennan is the Vice President for Medical and Academic Affairs at the Addiction Medicine Foundation. He is also the Medical Director of the Addiction Institute at Mount Sinai and Director of the Fellowship Program in Addiction Medicine at the Icahn School of Medicine Mount Sinai. Dr. Brennan has spoken at the local, state, national, and international level about addiction issues, particularly as they relate to young adults. He is the co-editor of Lippincott's The ASAM Essentials of Addiction Medicine and was appointed by Governor Cuomo to serve on the Medical Review Board at the New York State Justice Center. He is also a member of the Adolescent Advisory Panel at the New York State Office of Alcoholism and Substance Abuse Services. Dr. Brennan is Board Certified by the American Board of Pediatrics.
Dana Rasis Brittan, MBA
Ms. Brittan serves as Executive Director of the American Board of Obesity Medicine (ABOM), a position she has held since the organization’s inception in 2011. Previously, Ms. Brittan served as Executive Director of the former American Board of Bariatric Medicine from 2007 to 2011. She is a certified credentialing specialist and holds a Master of Business Administration from the University of Miami. Ms. Brittan received her undergraduate degree from the University of Missouri-Columbia.
Rob Brucia, MEd
Mr. Brucia is the Test Development Specialist at the American Board of Pediatrics (ABP). He received his Master in Education in Measurement, Evaluation, Statistics, and Assessment at the University of Illinois, Chicago, before entering the certification field. Prior to joining ABP, Mr. Brucia worked as the Test Developer and Testing Technology Specialist for the American Nurses Credentialing Center. He is currently working on his Doctor of Philosophy in Educational Research Methodology at the University of North Carolina, Greensboro.
Kristi Bruno, MA
Ms. Bruno is Director of Communications, Media and Marketing at the American College of Chest Physicians (CHEST). She is a graduate of DePaul University’s New Media Studies Master of Arts program where she received the New Media Studies Fellowship. Ms. Bruno also has been named a Top Woman in Media by Folio, and has spoken on the topic of social and new media in health care and nonprofits at Social Media Week Chicago, Association Forum, and McCormick Foundation. Additionally, she has published scholarly research on the topic of social media in the journal CHEST, and American Journal of Critical Care.
Roger W. Bush, MD, MACP
Dr. Bush practiced primary care for 23 years, in Newport, Oregon and at Virginia Mason, and directed the Virginia Mason internal medicine residency from 1996 to 2007. He established a new, internal medicine residency program at Billings Clinic, the first in a vast, rural, sparsely populated, underserved region and is now located in Seattle. Dr. Bush served on Accreditation Council for Graduate Medical Education’s Residency Review Committee for Internal Medicine, where he chaired the Educational Innovation Project, a multiyear effort to change from process-based to outcomes-based accreditation and collaboratively align educational and quality of care outcomes. He is a Commissioner for the Joint Commission, where he chaired the Achieving High Reliability in Healthcare Strategic Interest Workgroup. He is a Director of the American Board of Internal Medicine, and a member of its (General) Internal Medicine Specialty Board. Dr. Bush is Board Certified by the American Board of Internal Medicine.
Sabrina Butteris, MD
Dr. Butteris is the Medical Director of the Division of Pediatric Hospital Medicine, Vice Chair of Clinical Affairs, and Director of Global Health Education for the Department of Pediatrics at the University of Wisconsin School of Medicine and Public Health. She co-founded and has served as the co-leader for the Global Health Pediatric Education Group of the Association of Pediatric Program Directors. Dr. Butteris is Chair of the American Board of Pediatrics Global Health Task Force and a member of the Education Committee for the American Academy of Pediatrics Section on International Child Health. She is the co-creator of Simulation Use for Global Away Rotations (SUGAR, sugarprep.org), a simulation-based curriculum to prepare individuals engaging in global health experiences. Dr. Butteris is Board Certified by the American Board of Pediatrics.
Lawrence Casalino, MD, PhD
Dr. Casalino is Chief of the Division of Health Policy and Economics at Weill Cornell Medical College. A family physician in private practice for 20 years, he has served as a tenured faculty member at the University of Chicago, on numerous national committees, and Chair of the Academy Health Annual Research Meeting and the John Fry Fellow at the Nuffield Trust in London. Dr. Casalino has been a member of the Board of the American Hospital Association’s Health Research & Educational Trust, and senior advisor to the Director of the Agency for Healthcare Research and Quality. He currently serves on the American Medical Association’s Committee on Professional Satisfaction and the Congressional Budget Office’s Panel of Health Advisors. In 2016, Dr. Casalino was awarded the Benson Professionalism Article Prize from the American Board of Internal Medicine.
Robert Cattoi, MS
Mr. Cattoi has over 25 years’ experience in medical education and professional certification. As a member of the Senior Executive Staff at the American Board of Family Medicine (ABFM), Robert serves two distinct roles. He serves as Executive Director of the Pisacano Leadership Foundation, providing scholarships, leadership training and mentoring to outstanding students and physicians in Family Medicine. Mr. Cattoi is also the Director of Communications, responsible for managing the communications staff; and the development of newsletters, website, online and traditional outreach materials.
John R. Combes, MD
Dr. Combes is a Visiting Scholar at the Accreditation Council for Graduate Medical Education. Previously, he served as the Senior Vice President and Chief Medical Officer of the American Hospital Association. Dr. Combes serves on the Board of Salem Health and on the Board of Quality Insights, a multi-state Quality Improvement Organization. He was Principal Investigator for several Agency for Healthcare Research and Quality national initiatives including the reduction of central line infections and the establishment of regional palliative care learning centers. Dr. Combes received his medical degree from Cornell University in New York and post-graduate training from Boston City Hospital. He has a Management Certification from the American College of Physician Executives. Dr. Combes is Board Certified by the American Board of Internal Medicine.
Beatriz Cunill-De Sautu, MD
Dr. Cunill-De Sautu received her medical degree from the University of Medicine and Dentistry of New Jersey – Robert Wood Johnson School of Medicine. She completed her pediatric residency, followed by her chief residency, at Miami Children's Hospital, now Nicklaus Children's Hospital (NCH). Dr. Cunill-De Sautu became the Director of the Pediatric Residency Program at NCH in 2008. She holds faculty appointments at the Florida International University Hebert Wertheim College of Medicine and Nova Southeastern University College of Osteopathic Medicine. Dr. Cunill-De Sautu currently serves as Co-Chair of the National Board of Medical Examiners United States Medical Licensing Examination (USMLE) Children's Health Test Material Development Committee and as a member of the USMLE Step 3 IRC Committee. Dr. Cunill-De Sautu is also a continuing medical education question writer for the Pediatrics in Review journal, and is a fellow of the American Academy of Pediatrics. Dr. Cunill-De Sautu is Board Certified by the American Board of Pediatrics.
Mingliang Dai, PhD
Dr. Dai is a health services researcher with a background in Gerontology at the American Board of Family Medicine (ABFM). Since joining ABFM in 2016, he has worked on projects that examined Family Medicine residents' intention for additional training after residency, family physicians' practice scope and panel size, and family physicians' feedback after participating in Maintenance of Certification activities. Dr. Dai is interested in evaluating associations between certification, quality of care and patient outcomes by linking Board Certification data, professionalism, reporting, interpretation, managing, education registry, and administrative data (e.g., Medicare claims).
Stephen L. Davidow, MBA-HCM, CPHQ, APR
Mr. Davidow serves as the Director of the Quality Improvement (QI) program at PCPI, where he provides training and highlights best practices in health care QI programs nationally. Prior to joining PCPI, Mr. Davidow was the Manager of Quality Implementation Programs at the Society of Critical Care Medicine, where he served as the Project Manager for the Surviving Sepsis Campaign, and coordinated a 63-hospital national QI collaborative reducing severe sepsis on hospital floors. He is a Certified Professional in Healthcare Quality, and completed his Lean and Six Sigma training at the University of Michigan. Mr. Davidow is also a Malcolm Baldrige National Quality Award Examiner and President of the Illinois Association for Healthcare Quality. He has a Master of Business Administration in Health Care Management from Loyola University Chicago.
Introduction to Healthcare Quality Improvement
Ms. Davidson joined the American Board of Anesthesiology (ABA) in 2005 and serves as the Manager of Maintenance of Certification Programs. She manages the participation of more than 23,000 physicians in ABA’s redesigned Maintenance of Certification in Anesthesiology Program (MOCA 2.0) and the program’s operations. Ms. Davidson has a Bachelor of Science in Business Administration from the University of North Carolina at Chapel Hill.
Celeste H. Davis, Esq.
Ms. Davis is the former Regional Manager for the U. S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR) Region V Chicago and Midwest Region. As Midwest Regional Manager, she served as the Chief Civil Rights and Health Insurance Portability and Accountability Act Privacy, Security and Breach Notification enforcement official for HHS in 10 Midwestern states. Prior to joining OCR in 2007, Ms. Davis was a practicing employment attorney, which included holding positions as a Senior Trial Attorney with the U.S. Equal Employment Opportunity Commission Chicago District Office, and Supervisory Attorney for its Mediation Program. She also served as the Deputy Director for Policy at the U.S. Department of Labor in the Office of Federal Contract Compliance Programs from 2001 to 2004.
Joshua Davis, MD
Dr. Davis is a first-year Emergency Medicine Resident at Penn State Milton S. Hershey Medical Center. He is also a 2016-2017 American Board of Medical Specialties Visiting Scholar. Dr. Davis’ Visiting Scholar project focuses on assessment of quality and safety at the graduate and Maintenance of Certification levels. He has published several articles in the field of quality and safety, with an emphasis on improving handoff and transition-of-care communication.
Mr. Dekhtyar joined the American Medical Association (AMA) in 2013. In his role as Research Associate, he supports the development of scholarship and related activities for a key initiative focusing on undergraduate medical education—the current Accelerating Change in Medical Education. He gained extensive research experience when completing a Bachelor of Arts in Community Psychology from DePaul University. In addition, Mr. Dekhtyar is currently completing a Master of Education in Measurement, Evaluation, Statistics, and Assessment at the University of Illinois at Chicago. He brings knowledge and skills in community development, program evaluation, and assessment to the AMA’s efforts in understanding and improving undergraduate medical education in order to better prepare future physicians for practice within a changing delivery system.
Patrick Dolan, MD
Dr. Dolan is the Physician Champion for Quality Improvement Activities for the Pediatric Emergency Department at Comer Children’s Hospital at the University of Chicago. Prior to his work at Comer Children’s, he was the Chair of the Collaborative Committee for Advocate Physician Partners, where he was able to formulate complex Maintenance of Certification (MOC) projects that crossed multiple sites and health systems. Dr. Dolan was a physician lead for MOC and the Multi-Specialty Portfolio Program (Portfolio Program™) for Advocate Physician Partners, covering an area from central Illinois to the Wisconsin border. He also serves as a reviewer for Portfolio Program projects. Dr. Dolan is Board Certified by the American Board of Pediatrics.
During her 30+ year career, Ms. DuBose has seen communications turned on its head. When she started as a reporter in 1980, daily newspapers and TV news were the main sources of information. Even during her 14 years as a Media Relations Manager for a major pharmaceutical company, newspapers were the first line of information. Then a communications revolution began. At the University of North Carolina, she and her team began focusing on new media, including website outreach, Facebook, Twitter, blogs and YouTube. Ms. DuBose has been at the American Board of Pediatrics since 2013, reaching out to multiple generations of physicians and parents/older patients.
Aimee R. Eden, PhD, MPH
Dr. Eden is a medical anthropologist who leads the qualitative research efforts at the American Board of Family Medicine (ABFM). Since joining ABFM in 2013, she has mainstreamed the collection and analysis of physician feedback on their experiences completing Maintenance of Certification (MOC) Part II and Part IV modules. She also has designed and implemented qualitative projects related to Family Medicine scope, comprehensiveness, accreditation, training, physician MOC experience, and professionalism. Dr. Eden earned her Doctorate in Philosophy in Applied Medical Anthropology and a Master of Public Health in Community and Family Health from the University of South Florida, where she focused on maternal and child health issues, and the health care workforce.
Mr. Elstein is the Communications Specialist for the American Board of Orthopaedic Surgery (ABOS). He manages the communication activities of ABOS with its candidates/diplomates and general public, including The Diplomate e-newsletter, email reminders, website, and Diplomate portal. Mr. Elstein also leads media relations, survey creation, and branding. He has been in the communications/public relations field for more than 15 years and has worked in the communications offices of Wake County (NC) Government, the Duke Cancer Institute, and the U.S. Department of Agriculture. Previously, he was a freelance writer for several publications. Mr. Elstein earned his Bachelor’s degree in Journalism from the University of Maryland.
Trevor Fleck, MPA
Mr. Fleck is the MOCA-Peds Program Manager at the American Board of Pediatrics (ABP). With a background in project management and process improvement, he oversees the design, planning, implementation, and ongoing management of the MOCA-Peds program. Prior to joining ABP, Mr. Fleck has worked for the Department of Veterans Affairs, the United States Agency for International Development, and the Robert Wood Johnson Clinical Scholars Program.
Theresa Frederick, CGB
Ms. Frederick has worked in education and health care for more than 25 years ranging from the start of her career in community outreach and education, to undergraduate curriculum design, and ultimately to continuing medical education performance/quality improvement in health care. She enjoys working with inter-professional teams to create education that will leave the participants changed.
Rani S. Gereige, MD, MPH, FAAP
Dr. Gereige is the Director of Medical Education and the Designated Institutional Official and Continuing Medical Education Chair at Miami Children's Health System (MCHS)/Nicklaus Children's Hospital. He is also a Clinical Professor in the Department of Pediatrics at the Florida International University College of Medicine. Dr. Gereige oversees the Maintenance of Certification Part IV Multi-Specialty Portfolio Sponsor Program at MCHS and the quality improvement curriculum for the fellows. He serves on the National Board of Medical Examiners United States Medical Licensing Examination Step 2 IRC and is a surveyor for the Accreditation Council for Continuing Medical Education. Dr. Gereige received his Bachelor of Science in Biology (With Distinction) and his medical degree from the American University of Beirut. He completed his pediatric residency and chief residency at the University of South Florida (USF), All Children’s Hospital, and obtained a Master in Public Health in Maternal and Child Health at USF. He is a fellow of the American Academy of Pediatrics. Dr. Gereige is Board Certified by the American Board of Pediatrics.
Michelle M. Goldberg, PhD
Dr. Goldberg joined the National Board of Medical Examiners (NBME) in 2008, where she serves as the Manager of Disability Services, an operational unit responsible for test accommodations for several assessment programs including the United States Medical Licensing Examination program. In her role, Dr. Goldberg oversees day-to-day unit functions, reviews requests for accommodations, and acts as an NBME resource regarding exam accessibility and disability-related issues. She is a Pennsylvania Licensed Psychologist and Certified School Psychologist, and holds a Bachelor of Arts in Psychology from McDaniel College, Master of Science in Applied Psychology from the University of Baltimore and Doctorate in Philosophy from an American Psychological Association-accredited combined school and clinical psychology program at the University of Pennsylvania.
Lamar Goodenough, MA
Combining content organization and user experience research, Ms. Goodenough has had a hand in all levels of Digital Wave's content-related services since 1999. Working with her clients, she coordinates and administers end user research activities including online surveys, one-on-one interviews and task-based usability tests, converting the results into comprehensive reports of key findings and recommendations for strategic improvement. Ms. Goodenough’s work in information architecture is evidence based and strategy driven, and includes content auditing, restructuring, and wire-framing. She leads many of Digital Wave's American Board of Medical Specialties Member Board initiatives, which currently include both public website and physician portal projects for the American Boards of Internal Medicine, Family Medicine, and Obstetrics and Gynecology. Ms. Goodenough has a Master's degree in Creative Writing and a Nielsen Norman Group Certification in User Experience. She is a member of the Information Architecture Institute and PhillyCHI.
Lori Gruber joined the American Board of Medical Specialties (ABMS) in 2013 as Director, Organizational Operations. Her primary responsibilities include implementation of organizational priorities, assessment and development of organizational policy and procedure, and development of shared services for the ABMS Member Boards community. Additionally, she works across the organization to address the effective and efficient use of collective resources and acts as project manager for various organizational initiatives. Ms. Gruber received her Bachelor of Arts in Accounting from Illinois State University and began her career as an auditor for Grant Thornton.
Ms. Haig is the Project Manager for International and Special Initiatives at the American Board of Pediatrics (ABP). She has been involved in ABP’s international and global health initiatives since exploration began in 2007. Ms. Haig currently supports the ABP’s Global Health Task Force, International In-Training Examination, and MOCA-Peds.
Sarah Hajjar, MPA, PMP, CSSBB
Ms. Hajjar is the Program Manager for The PRIME Registry at the American Board of Family Medicine (ABFM). Since joining ABFM in 2016, she has overseen the launch of The PRIME Registry, which has grown to nearly 3,000 primary care clinician users tracking their quality of patient care, identifying gaps, and reporting data for multiple purposes. Prior to joining ABFM, Ms. Hajjar was Senior Manager of Six Sigma for Dynamics AX Implementations at Tempur Sealy International. She has a Master of Public Administration from Eastern Kentucky University, and is a Certified Six Sigma Blackbelt and Certified Project Management Professional.
Richard E. Hawkins, MD
Dr. Richard E. Hawkins joined the American Medical Association (AMA) in December 2012 as Vice President for Medical Education programs. He is responsible for providing senior staff leadership and support to the AMA’s Council on Medical Education and Academic Physician Section. He also provides staff leadership for the AMA’s Accelerating Change in Education project, a broad initiative designed to better prepare medical school graduates to practice and learn in an evolving health care environment. Dr. Hawkins has more than 20 years of experience working on various initiatives to evaluate and improve physician performance, and is co-editor of a textbook on the assessment of clinical competence. Dr. Hawkins is Board Certified by the American Board of Internal Medicine.
Elizabeth Rose Hansen
Ms. Hansen is a Qualitative Research Assistant at the American Board of Family Medicine. She graduated from Pomona College in Claremont, Calif. in 2015 with a degree in Environmental Science. Ms. Hansen is currently in the process of applying to medical school. She also volunteers as a crisis counselor with Lexington's Bluegrass Rape Crisis Center.
Ann E. Harman, PhD
Dr. Harman is the Chief Assessment Officer at the American Board of Anesthesiology (ABA). She provides overall leadership and management of all ABA programmatic functions and oversees the design, testing, and implementation of new programs and improvements to existing systems. Dr. Harman earned a Bachelor of Science in Philosophy from the University of Utah, and a Master of Education in Counselor Education and Doctor of Philosophy in Educational Research Methodology both from the University of North Carolina at Greensboro (UNCG). She completed a post-doctoral fellowship with the UNCG Center for Educational Research and Evaluation and taught graduate level courses in statistics, educational measurement, and research design. Dr. Harman is a member of the American Educational Research Association and National Council on Measurement in Education.
R. Van Harrison, PhD
Dr. Van Harrison is a Professor in the Department of Learning Health Sciences at the University of Michigan Medical School. His training as a social psychologist emphasizes individual behavior in organizational settings. A major interest of his is the evaluation and improvement of physician performance in the delivery of health care, including developing clinical guidelines and measures of clinical performance, and designing changes at the individual and organizational levels to improve care. Dr. Van Harrison has studied the delivery of continuing medical education (CME) at medical schools and how to better align CME and quality improvement (QI). His educational activities include teaching systems and QI to physicians, residents, and medical students. Within the Quality Department of Michigan Medicine, he co-leads the Part IV Maintenance of Certification Portfolio Program.
Carol Henriques, MBA
Ms. Henriques is a Managing Partner of HighBar Consulting. As an Organization Effectiveness and Leadership Consultant, she specializes in helping organizations build their strategies, then design and mobilize their organizations to successfully implement those strategies. This kind of change requires strong and often courageous leadership, and Ms. Henriques supports leaders and teams as they guide their organizations through transition. She works with for-profit and not-for-profit companies alike, providing a unique blend of deep subject matter expertise, objectivity, and flexibility to each of her client’s unique situations. Not surprisingly, her approach to strategic planning is pragmatic, focused on both creating strategic and operational plans that actually get implemented because they tie the goals and objectives of each individual in the organization back to the mission and vision.
G. William (Bill) Hoagland
Mr. Hoagland joined the Bipartisan Policy Center (BPC) in 2012 as Senior Vice President. He helps direct and manage fiscal, health, and economic policy analyses. Before joining BPC, Mr. Hoagland served as CIGNA Corporation's Vice President of Public Policy beginning in 2007. Previously, he completed 33 years of federal government service, 25 years of which was spent as staff in the U.S. Senate. From 2003 to 2007, he served as the Director of Budget and Appropriations in the office of Senate Majority Leader Bill Frist. From 1982 until 2003, Hoagland was a staff member of the Senate Budget Committee, serving as its Staff Director from 1986 to 2003, reporting to Senator Pete V. Domenici, Chairman and ranking member during this period.
Eric Holmboe, MD
Dr. Holmboe is Senior Vice President for Milestones Development and Evaluation of the Accreditation Council for Graduate Medical Education. Prior to joining the ACGME in January 2014, he served as the Chief Medical Officer and Senior Vice President of the American Board of Internal Medicine and the ABIM Foundation. He is also Professor Adjunct of Medicine at Yale University, and Adjunct Professor at the Uniformed Services University of the Health Sciences, and at the Feinberg School of Medicine at Northwestern University. Prior to joining ABIM in 2004, he was Associate Program Director, Yale Primary Care Internal Medicine Residency Program, and Director of Student Clinical Assessment, Yale School of Medicine. Before joining Yale in 2000, he served as Division Chief of General Internal Medicine at the National Naval Medical Center. Dr. Holmboe retired from the US Naval Reserves in 2005. His research interests include interventions to improve quality of care and methods in the evaluation of clinical competence. Dr. Holmboe is Board Certified by the American Board of Internal Medicine.
John Hosterman, PhD
Dr. Hosterman is Chief of Accessibility Services at Paradigm, a rapidly growing provider of comprehensive test-delivery services and specialty testing services, including test security, psychometric and content development, and accommodations. For nearly 30 years, Dr. Hosterman’s vocation has been to improve educational opportunities for students with disabilities. He was in private practice in the Chicago area for many years focusing on the assessment of adults with learning disabilities. More recently, Dr. Hosterman has worked for several large, multinational testing programs, leading test accommodations and accessibility initiatives. He is a frequent presenter at national and international conferences speaking on issues related to accessible high-stakes testing and accommodations. Dr. Hosterman is fluent in American Sign Language and is active in the deaf community.
David B. Hoyt, MD, FACS
In 2010, Dr. Hoyt was appointed Executive Director of the American College of Surgeons. Dr. Hoyt is the executive director of the American College of Surgeons (ACS). In this role, Dr. Hoyt oversees nationally and internationally recognized educational and quality programs, including education and training for surgeons and surgery residents, and quality improvement programs including the Committee on Trauma, Commission on Cancer, National Surgical Quality Improvement Program (NSQIP), National Accreditation Program for Breast Centers and Bariatric Surgery Center Network. Dr. Hoyt is the former medical director of ACS Trauma Programs and prior to this appointment, he served as executive vice-dean of the University of California, Irvine, School of Medicine; chairman of the Department of Surgery; and the John E. Connolly Professor of Surgery at the University of California, Irvine. An international lecturer, Dr. Hoyt is the author of over 480 book chapters, journal articles and abstracts. Dr. Hoyt is Board Certified by the American Board of Surgery.
Sharon G. Humiston, MD, MPH, FAAP
Dr. Humiston did her internship and residency in Pediatrics at the University of Iowa. She is now Professor of Pediatrics at Children’s Mercy Hospital in Kansas City, Missouri. Dr. Humiston is a clinician and health services researcher. She has been an author on more than 100 peer-reviewed papers and her research has focused on innovative and practical approaches to improve vaccine delivery. Dr. Humiston works on Human Papillomavirus vaccination initiatives for both the Academic Pediatric Association and the American Academy of Pediatrics and is the Associate Director for Research for the Immunization Action Coalition. She has also worked in the Training and Education Branch of the Centers for Disease Control and Prevention’s National Immunization Program (now the National Center for Immunization and Respiratory Diseases). Dr. Humiston is Board Certified by the American Board of Pediatrics.
Andrea Hunolt, BA
Ms. Hunolt manages item development and distribution for the American Board of Anesthesiology's MOCA Minute program as well as identification and development of learning content for the MOCA 2.0 platform. Previously, she was a Content Development Specialist with Elsevier, Inc. working on health-professions textbooks and online learning products and courses.
Mira Bjelotomich Irons, MD
Dr. Irons is the Senior Vice President for Academic Affairs at the American Board of Medical Specialties (ABMS). She oversees core ABMS programs and staff that serve to advance improved standards and methods for certification, and continuing certification and lifelong assessment, as well as leads the ABMS International programs. Dr. Irons has an impressive breadth and depth of experience in academic medicine, clinical practice, medical professional leadership, and scientific research. She is active in leadership positions with numerous professional societies related to her specialty focus in Medical Genetics. She also is an Adjunct Associate Professor of Pediatrics at the Northwestern University Feinberg School of Medicine. Dr. Irons is Board Certified by the American Board of Pediatrics and American Board of Medical Genetics and Genomics.
Muhammad Jaffar, MD, FCCM
Dr. Jaffar is the Director of Interprofessional Collaborative practice at the University of Arkansas for Medical Sciences (UAMS) and Director of the Surgical Intensive Care Unit at the Veterans Affairs (VA) Hospital in Little Rock, Arkansas. Dr. Jaffar’s area of expertise is quality improvement and patient safety. He is also a reviewer for the American Board of Medical Specialties Multi-Specialty Portfolio Program. During the past eight years, Dr. Jaffar has worked on many quality improvement projects at UAMS and the VA Hospital. Currently, he is involved as a consultant in an Arkansas statewide Sepsis Collaborative. Dr. Jaffar is Board Certified by the American Board of Anesthesiology.
John Johannides, PMP
Mr. Johannides is a Program Manager at the American Board of Family Medicine (ABFM). Since joining ABFM in 2012, he has worked on ABFM's initiative to collect and use clinical quality measure data in the effort to both ease physician burden and improve quality. Previously, Mr. Johannides spent 14 years in information technology in both the logistics and manufacturing industries. He is leading the creation of ABFM's measures development governance committee and is a Project Management Professional certified by the Project Management Institute.
Andrew T. Jones, PhD
Dr. Jones is the Director of Psychometrics at the American Board of Surgery (ABS). Currently, he is working on projects related to potential redesign efforts for Maintenance of Certification (MOC), improving examinee feedback reports, automating technical reports to improve operational efficiency, and conducting research demonstrating the utility of MOC. Dr. Jones has published research related to psychometrics and medical education in Applied Psychological Measurement and other medical education journals.
Dorthea Juul, PhD
Dr. Juul joined the American Board of Psychiatry and Neurology (ABPN) in 1990, after working at the University of Illinois College of Medicine’s Department of Medical Education for many years. In addition to supervising examination scoring and reporting, Dr. Juul provides overall direction to ABPN’s research and development activities. Dr. Juul received her Bachelor of Arts and Doctor of Philosophy degrees from the University of Chicago and her Master in Education from the University of Illinois at Urbana/Champaign.
Ms. Karam recognized that people in her Gen Y age group, known as millennials, view the world differently than do previous generations. The great divide between Baby Boomers, Gen Xers, and Gen Yers piqued her interest. Through extensive research, Ms. Karam has gleaned tools to help organizations improve workplace performance and relationships. With her millennial perspective and rich research, along with her background in theatre, film, health, and wellness, Ms. Karam brings an entertaining and informative voice to this important and highly sought-after topic: understanding, attracting, and retaining millennials in the workplace and bridging generational gaps.
Jeanne Kin, MHA, JD
Ms. Kin is an Improvement Specialist and Co-Lead of the Maintenance of Certification program at the University of Michigan/Michigan Medicine. She is an experienced improvement professional, and was part of the team that brought Lean Thinking principles, methods, and tools to the university. Prior to her current role in the Quality Department, Ms. Kin spent her career in Medical School Administration at the University of Michigan.
Robert Kushner, MD
Dr. Kushner is a Professor of Medicine at Northwestern University Feinberg School of Medicine, and Director of the Center for Lifestyle Medicine. After finishing a residency in Internal Medicine at Northwestern University, he completed a post-graduate fellowship in Clinical Nutrition and earned a Masters in Clinical Nutrition and Nutritional Biology from the University of Chicago. Dr. Kushner is past President of The Obesity Society, Co-Editor of Current Obesity Reports, and past Chair of the American Board of Obesity Medicine. He has authored more than 215 original articles, reviews, books, and book chapters covering medical nutrition, medical nutrition education, and obesity, and is an internationally recognized expert on the care of patients who are overweight or obese. Dr. Kushner is Board Certified by the American Board of Internal Medicine.
Ms. Lamaffar is the Maintenance of Certification External Activities Part II Program Administrator at the American Board of Pediatrics. In this role, she administers and manages the Continuing Medical Education Provider program and serves as liaison to partner organizations for the Part II program. Ms. Lamaffar received her undergraduate degree from North Carolina State University and master's degree from East Carolina University. She is currently working toward obtaining certification through the Alliance for Continuing Education in the Health Professions.
Tricia Lawrenson, BS
Ms. Lawrenson of Kill Devil Hills, North Carolina, shares her perspective of being a lifetime patient. During her 35 years, she has battled Cystic Fibrosis, received two double lung transplants, given birth at 24 weeks gestation, and survived post-transplant lymphoma. Ms. Lawrenson's miraculous adventures have been broadcast on ABC News, Raleigh's News and Observer, and Ladies’ Home Journal. She has used her life journey to inspire medical professionals and those who have gone through similar experiences by sharing her story online and accepting invitations to speak around the world. Currently, Ms. Lawrenson is enjoying each day she is given with her husband, Nathan, as she cares for her special needs, nine-year-old daughter, Gwyneth, and her 11-year-old son, Hunter.
Patience Leino, BS
Ms. Leino is a Senior Administrator of Maintenance of Certification External Activities with the American Board of Pediatrics (ABP), where she coaches and reviews physician-led quality improvement projects. In 2005, her son, Isaac, was born with Hypoplastic Left Heart Syndrome. Following his 110-day Pediatric Intensive Care Unit (PICU) admission and subsequent death, she joined the University of North Carolina (UNC) PICU multidisciplinary quality team and a Lean Six Sigma project standardizing communication between PICU clinicians and patients/families. She presented at the 5th International Conference of Patient and Family Centered Care and was published in the American Journal of Medical Quality. Founding Co-Chair of the North Carolina Children’s Hospital Family Advisory Board and current faculty of UNC’s Institute for Healthcare Quality Improvement, Ms. Leino combines her experiences to further ABP's mission of providing excellent care to children through Board Certified physicians.
Laurel K. Leslie, MD, MPH
Dr. Leslie is the Vice President of Research at the American Board of Pediatrics (ABP). Since joining ABP in 2015, she has provided oversight for research/evaluation projects supported by the ABP Foundation, including efforts related to MOCA-Peds, the ABP's alternative assessment platform for Maintenance of Certification, and describing the pediatric physician workforce. She is also a Professor of Medicine and Pediatrics at Tufts University School of Medicine in Boston, Mass. She received her medical degree from the University of North Carolina at Chapel Hill School of Medicine. Dr. Leslie is Board Certified by the American Board of Pediatrics.
Barbara Lewis, MBA
Ms. Lewis began her career as a journalist, writing for the Wall Street Journal, BMJ, and Modern Healthcare. She subsequently launched a successful marketing consulting company. After her life was turned upside down when she spent two weeks in the Intensive Care Unit with her dying sister, Ms. Lewis decided to devote the rest of her life to improving the patient experience. She received a grant to study innovative courses taught in medical schools, which led her to Drexel University College of Medicine, a co-founder of DocCom, an online communication skills learning curriculum with 42 modules and more than 400 videos. Ms. Lewis is the Co-chair of the Kaiser Permanente Southern California Regional Patient Advisory Council and former Co-chair of the Beryl Institute Global Patient and Family Advisory Council.
Communication Skills Key to Better HCAHPS Scores
Lorraine Lewis, EdD
Dr. Lewis is Executive Director for Accreditation Services at the Accreditation Council for Graduate Medical Education–International (ACGME-I). In this role, Dr. Lewis is responsible for managing accreditation of 140 residency and fellowship programs in six countries, including staffing two international Review Committees made up of experts in graduate medical education from the United States and each country where ACGME-I accredits programs . Dr. Lewis joined ACGME in 2011 as the Executive Director for the Review Committees for Anesthesiology, Preventive Medicine, and the Transitional Year. Before joining the ACGME, she was manager of pre-doctoral dental education and international accreditation for the Commission on Dental Accreditation.
Rebecca Lipner, PhD
Dr. Lipner is the Senior Vice President of Assessment and Research at the American Board of Internal Medicine. In this role, she oversees a team of measurement and research design and analysis experts who employ measurement principles and both qualitative and quantitative methods to ensure high quality assessment programs while disseminating evidence-based research findings to the public. Her work identifies new possibilities and innovations in assessment and technology that guide research and development initiatives. Dr. Lipner’s research interests include high-stakes testing and assessment, survey research, validity and outcomes research, and the use of simulators in testing. She is a frequent speaker on these subjects and is widely published in such journals as the Journal of the American Medical Association, Annals of Internal Medicine, and Applied Measurement in Education.
Jacqueline Loweree, MA
Ms. Loweree is one of three program evaluators at the Association of American Medical Colleges (AAMC). She monitors program goals and evaluates best practices and areas of opportunity for AAMC’s professional and leadership development learning offerings that support medical research, patient care, medical education, and diversity in academic medicine. Ms. Loweree also has diverse experience in researching, and monitoring and evaluating undergraduate and graduate Science, Technology, Engineering, and Math—STEM—research programs for underrepresented minorities, housing and education programs for homeless individuals, work systems of community health workers, and reproductive health among Hispanic women in higher education.
Catherine Lucey, MD
Dr. Lucey is the Vice Dean for Education and Executive Vice Dean for the University of California, San Francisco (UCSF) School of Medicine. She directs the undergraduate, graduate, and continuing medical education programs of the School of Medicine and the Office of Medical Education. Dr. Lucey is a member of the Board of Directors for the Association of American Medical Colleges and the American Board of Medical Specialties. She completed her residency in Internal Medicine, including service as Chief Resident, at the UCSF-affiliated Zuckerberg San Francisco General Hospital and Trauma Center, after earning her medical degree from Northwestern University School of Medicine in Chicago. Dr. Lucey is Board Certified by the American Board of Internal Medicine.
John D. Mandelbaum, JD
Mr. Mandelbaum provides legal support, including in contracting, intellectual property, employment, and organizational governance, to the American Board of Medical Specialties (ABMS). He also is involved in strategic planning, legal review of work product, management of the legal budget, and coordination with outside legal counsel. A seasoned corporate attorney, Mr. Mandelbaum has a diverse background in both domestic and international legal affairs. In addition, he has a longstanding interest in nonprofit organizations, including those related to the health care profession. Prior to joining ABMS, Mr. Mandelbaum was the Managing Partner in the Chicago and London offices of Husch Blackwell LLP. He received his Juris Doctor degree from Northwestern University School of Law and a Master of Business Administration from the École Supérieure de Commerce in France.
Dr. Mannava is an American Board of Medical Specialties – American Board of Orthopaedic Surgery Visiting Scholar. He is a practicing Orthopaedic Surgeon and Sports Medicine doctor at the University of Rochester School of Medicine where he is also an Assistant Professor.
David F. Martin. MD
Dr. Martin is the Executive Medical Director of the American Board of Orthopaedic Surgery (ABOS). He served on the ABOS Board of Directors from 2005 to2015; he was President in 2011-2012. Dr. Martin is a Professor of Orthopaedic Surgery at the Wake Forest School of Medicine and the former Director of Sports Medicine at Wake Forest University. With service as Chairman of the ABOS Maintenance of Certification (MOC) Committee and long-term experience on the ABOS Credentials Committee, he has significant experience with the ABOS Peer Review program, which allows evaluation of Diplomate professionalism and is a hallmark of ABOS’ MOC processes. Dr. Martin is Board Certified by the American Board of Orthopaedic Surgery.
Kevin McAllister, MEd
Mr. McAllister is an Assessment Officer at the National Board of Medical Examiners (NBME), where he has worked for more than a decade overseeing assessment services for health profession organizations such as the American Board of Obesity Medicine (ABOM). Assessment services involve test design, development, administration, and scoring across a wide range of credentialing and educational purposes that include high stakes certification programs as well as in-training examinations. Mr. McAllister served as the primary liaison between ABOM and NBME to successfully launch and administer the Obesity Medicine Certification and Recertification Examination program.
Carol McCarthy, MBA MSN
Ms. McCarthy is the Founder and President of Remedy, bringing nearly 30 years of experience in brand and marketing strategy specific to health care. Her career has included positions in consulting and clinical operations, but it began at the bedside as a nurse at Rush University Medical Center. Ms. McCarthy leads Remedy’s strategic work and plays a hands-on role in major client initiatives. A board member for a number of health care, academic, and financial institutions, in 2010, she was inducted into the prestigious Chicago Network, an organization of professional women who have reached the highest levels of achievement in business, government, academia, and the arts. In 2003, Ms. McCarthy was named Ernst and Young Illinois Entrepreneur of the Year in marketing and public relations.
Beyond the Logo: The Basics of Creating a Winning Brand
Wendy K. McCloud
Ms. McCloud is the Program Administrator in the Office of Interprofessional Education (IPE) at the University of Arkansas for Medical Sciences (UAMS). She assists in the development, coordination, and implementation of IPE initiatives to include student curriculum, faculty development, and collaborative practice. In her previous UAMS position as the Program Administrator of Education and Quality Initiatives in the Office of Continuing Education, she worked to align quality improvement projects with professional requirements for the American Board of Medical Specialties Multi-Specialty Portfolio Program. Ms. McCloud’s assistance was instrumental in the creation and implementation of a UAMS quality improvement submission portal meant to streamline projects across a multidimensional academic health center.
Furman S. McDonald, MD, MPH
Dr. McDonald is the Senior Vice President for Academic and Medical Affairs at the American Board of Internal Medicine (ABIM), providing physician leadership for the effective functioning of the ABIM Council and Specialty Boards, and graduate medical education, as well as oversight for the consistent quality/integrity of ABIM’s certification programs. Having been a program director at Mayo Clinic in Rochester Minn., and member of the Residency Review Committee for Internal Medicine, Dr. McDonald’s career-long scholarly passion has been to study the links between graduate medical education and patient relevant outcomes using sound evidence-based methods. He has published more than 90 peer-reviewed publications and has won numerous awards for medical education research and teaching. He holds the rank of Professor of Medicine in the Mayo Clinic College of Medicine and supervises resident continuity clinic in the J. Edwin Wood Clinic of the Pennsylvania Hospital. Dr. McDonald is Board Certified by the American Board of Internal Medicine.
Cori McKeever Ashford
Ms. McKeever Ashford leads Weber Shandwick’s Chicago health care practice. She has 17 years of experience in health care and corporate communications, with extensive experience leading integrated agency teams spanning several geographies. During her career, Ms. McKeever has led consumer campaigns and several national and international product launches. She also has extensive experience with executive visibility, issues management, and content marketing using a number of dynamic platforms. In addition to her role as a Chicago health care practice leader, Ms. McKeever oversees several of the practice’s key client engagements.
Mindi K. McKenna, PhD, MBA
Dr. McKenna is the Continuing Medical Education (CME) Director for the American Academy of Family Physicians (AAFP), working with appointed leaders and staff to oversee the AAFP’s Credit System criteria and approval process; and the learning, assessment, and improvement activities that AAFP provides for its members and other health care professionals. She collaborates closely with the American Board of Family Medicine, American Board of Medical Specialties, Federation of State Medical Boards, and other accreditors (Accreditation Council for Continuing Medical Education, American Medical Association, American Osteopathic Association) to harmonize professional expectations for continuing professional development, licensure, and Maintenance of Certification. Previously, Dr. McKenna was faculty in Rockhurst University’s Master of Business Administration program for physicians, Marketing Vice President for Cerner, and Organizational Development Director for Marion Laboratories. She has published numerous books and articles on physician leadership, CME accreditation, and related topics.
Anna O. Menzies
As Senior Manager of Examination & Content Development, Ms. Menzies oversees development of the American Board of Anesthesiology’s (ABA) training and certification exams and items for the MOCA Minute® pilot. Prior to joining ABA in 2006, she worked in radio and television news and owned her own business, providing conference management and publication production services. Ms. Menzies is a graduate of the University of North Carolina, where she earned a bachelor’s degree.
OSCEs: The Final Step in a Staged Primary Exam System
Mr. Mimm is the Senior Program Specialist at the American Board of Internal Medicine (ABIM). In this role, he works through collaboration and engagement with the Accreditation Council for Continuing Medical Education to expand the number and diversity of accredited continuing medical education (CME) activities that count for ABIM Maintenance of Certification points and streamline the process for registering continuing medical education activities in ABIM's Maintenance of Certification program.
Adam Myers, MD
Dr. Myers was named Chief Medical Officer of Texas Health Physicians Group in 2013. In this position, Dr. Myers leads quality initiatives, clinical resource utilization, use of clinical information technology, medical education, and physician performance monitoring for physician practices within Texas Health Physicians Group. In 2016, his role expanded to include control for all of group operations. Dr. Myers also serves as Chair of Clinical Integration for the newly formed clinical integrated network called Southwestern Health Resources. He currently serves on the American Hospital Association board level Committee for Clinical Leadership and is Chair Elect for the same. Dr. Myers is Board Certified by the American Board of Family Medicine.
Teena Nelson, MHA
In her role as Manager, Ms. Nelson provides comprehensive support to the American Board of Medical Specialties (ABMS) Multi-Specialty Portfolio Program (Portfolio Program™) by managing the relationships with, and building a customer service environment for, Portfolio Program Sponsors and participating ABMS Member Boards. She also is involved in the development of processes, budgets, and standards for the Portfolio Program. Ms. Nelson’s background includes more than 15 years in performance improvement (PI) implementation, and PI continuing medical education/Maintenance of Certification planning, implementation, and facilitation at the University of Wisconsin Hospital and Clinics and the University of Wisconsin School of Medicine and Public Health. She holds a Bachelor of Science degree in Education from the University of Wisconsin-Madison and a Master’s degree in Healthcare Administration from AT Still University of Health Sciences.
Bruce A. Nitsche, MD
Dr. Nitsche has been a Board Certified Internal Medicine Specialist since 1983. After graduating medical school at the University of Southern California, he returned home to Seattle and an Internal Medicine residency at Virginia Mason, where he has spent his entire career. Dr. Nitsche has maintained a Primary Care Practice for more than 30 years, giving him a unique perspective being both a provider and recipient of continuing medical education (CME). He has been the Medical Director of CME for 18 years and also sits on the Quality Assurance and the Medical Simulation Advisory committees, directs Virginia Mason's American Board of Medical Specialties Multi-Specialty Portfolio Program and is on its National Board. He is also an active member of the Washington State Medical Association's CME committee. Dr. Nirsche is Board Certified by the American Board of Internal Medicine.
Laura Noonan, MD
Dr. Noonan joined the faculty in the Department of Pediatrics at Carolinas Medical Centerin 1994. She continues to practice medicine in the ambulatory, inpatient, and newborn nursery settings. Dr. Noonan is the Director of the Center for Advancing Pediatric Excellence in the Department of Pediatrics at Levine Children’s Hospital. Her focus is on health care quality improvement (QI) methodology and framework across the care continuum. She is currently involved in either QI teaching or coaching roles for a variety of state and national collaboratives. Dr. Noonan is a QI consultant fora Patient-Centered Outcomes Research Institute grant, PARTNERS Patient-Powered Research Networks, PR-COIN (Pediatric Rheumatology Care and Outcomes Improvement Network), and the
American Academy of Pediatrics. She is a member of the Maintenance of Certification committee for the American Board of Pediatrics. Dr. Noonan is Board Certified by the American Board of Pediatrics.
John Norcini, PhD
Dr. Norcini has been the President and Chief Executive Officer of the Foundation for Advancement of International Medical Education and Research (FAIMER) since its inception. FAIMER is a non-profit committed to improving world health with a research program in international health professions education, physician migration, and the contributions of international medical graduates to the U.S. Prior to joining FAIMER, Dr. Norcini held a number of positions at the American Board of Internal Medicine. He has more than 200 publications, lectured and taught in more than 45 countries, and is on the editorial boards of several peer-reviewed journals. Dr. Norcini is an honorary fellow of the Royal College of General Practitioners and the Academy of Medical Educators, and has received numerous awards including the Karolinska Prize for Research in Medical Education.
Thomas R. O'Neill, PhD
Dr. O’Neill has served as the Vice President of Psychometric Services at the American Board of Family Medicine since 2008. Previously, he worked at the National Council of State Boards of Nursing in Chicago andalso provided psychometric services for the American Dental Association, American Society of Clinical Pathologists, and American Registry of Diagnostic Medical Sonographers. Dr. O’Neill has served as a commissioner for the National Commission for Certifying Agencies. He is on the editorial board of the Journal of Applied Measurement and serves as a reviewer for Applied Measurement in Education, Journal of the American Board of Family Medicine, Annals of Family Medicine, and Applied Psychological Measurement, among other journals.
Christopher J. Ondrula, JD
Mr. Ondrula is the Strategic Business Affairs and Legal Advisor for the American Board of Medical Specialties (ABMS). He provides support of overall ABMS strategic initiatives through the planning and coordination of projects designed to advance ABMS’ business and partnership opportunities as well as reviewing, structuring, drafting, and negotiating various business arrangements and providing advice and guidance to ABMS and its Member Boards. Mr. Ondrula has more than 20 years of experience in the operations and legal disciplines. Prior to joining ABMS, he was the Chief Executive Officer for the second largest Burger King franchisee operating 415 restaurants in the U.S. and Canada. Mr. Ondrula is a graduate of Miami University of Ohio and went on to receive his law degree from Valparaiso University.
Ms. Ouweneel is the Manager of Continuing Professional Development at Aurora Health Care. Since she joined it in 2014, the Aurora Health Care’s Continuing Professional Development Office has become an American Board of Medical Specialties Multi-Specialty Portfolio Program Sponsor, achieved (re)Accreditation with Commendation for continuing medical education, and implemented a new learning management system. Previously, Ms. Ouweneel was the Director of Education for the International Parkinson and Movement Disorder Society.
Ms. Padilla is the Social Media Specialist at the American Board of Internal Medicine (ABIM), where she manages content on the Transforming ABIM Blog as well as ABIM’s Facebook and Twitter accounts. Her work includes strategic content creation, aggregation, and graphic design. Ms. Padilla is interested in creating meaningful relationships with ABIM stakeholders by communicating authentically through all of ABIM’s communications, including social media. Prior to joining ABIM, she worked as a Marketing and Media Associate at Esperanza, where she developed strategic marketing campaigns and media partnerships. Previously, she wrote web content for small businesses. Ms. Padilla graduated from the University of Pennsylvania with a Bachelor of Arts in Communications.
Maxine Papadakis, MD
Dr. Papadakis is a Professor of Medicine, Emeritus. She was the Associate Dean for Students in the School of Medicine at the University of California, San Francisco and a leading investigator in the field of professionalism. In a series of ground-breaking studies in collaboration with the Federation of State Medical Boards and American Board of Internal Medicine, Dr. Papadakis linked long-term outcomes of disciplinary action against physicians by licensing boards to performance of physicians during their training. She further advanced the field by describing the types of unprofessional behavior that are linked with disciplinary action. Dr. Papadakis is the recipient of the John P. Hubbard Award from the National Board of Medical Examiners and was a member of the American Board of Medical Specialties’ Ethics and Professionalism Committee. Dr. Papadakis is Board Certified by the American Board of Internal Medicine.
Timothy Pappas, MA
Mr. Pappas is a principal owner of Pappas Delaney, LLC, one of the largest executive search firms in Wisconsin. He brings more than 25 years of executive search and selection experience to the table. Mr. Pappas has served a variety of clients ranging from publicly-traded Fortune 100 firms to private entrepreneurial ventures nationwide. He also has presented widely to professional organizations, colleges, universities, and industry associations for the last 15 years. Mr. Pappas brings a unique perspective to executive career management as he works with a variety of senior executives in the midst of career selection and management.
Hiring from a Slate of One
Brandon Parrott-Sheffer, MBA
Mr. Parrott-Sheffer is a Research Director with Edelman Intelligence, the research arm of the world's largest communications marketing firm. He currently leads consumer research for health communications in Chicago, leveraging a seven-year history of working with pharmaceutical companies, hospitals, health associations, and patient advocacy groups. Brandon's primary specialty is in quantitative consumer research across all key stakeholders (e.g., consumers, health care providers, payers), including techniques from segmenting patients to determining drivers of behavior to tracking stakeholder engagement with brands and concepts. He has been trained by both the Burke Institute and Riva Institute.
Michael R. Peabody, PhD
Dr. Peabody is the Senior Psychometrician at the American Board of Family Medicine and holds a Doctor of Philosophy degree in Educational Assessment, Evaluation, and Research from the University of Kentucky. He is an active member of the National Council on Measurement in Education and American Education Research Association’s Division D (Measurement and Research Methodology) and Division I (Education in the Professions), as well as the Rasch Measurement and Professional Licensure & Certification special interest groups. Dr. Peabody serves on the editorial board of the Journal of Applied Testing Technology and regularly reviews articles for the Journal of Educational Measurement, Educational Measurement: Issues & Practice, International Journal of Testing, and Archives of Physical Medicine and Rehabilitation, among other journals. His primary research interests include Rasch measurement, certification and licensure testing, differential item functioning, and standard setting.
Design of the Continuous Knowledge Self-Assessment
Lars Peterson, MD, PhD
A family physician and health services researcher, Dr. Peterson is the Research Director for the American Board of Family Medicine (ABFM) and an Associate Professor in the Department of Family and Community Medicine at the University of Kentucky. He is leading team research efforts at ABFM to understand what family physicians do in practice and how the quality of care they provide can be improved, in particular, elucidating the ways in which continuing certification activities may be associated with quality of care. His research interests include investigating associations between area level measures of health care and socioeconomics with both health and access to health care, rural health, primary care, and comprehensiveness of primary care. Dr. Peterson is Board Certified by the American Board of Family Medicine.
Bob Phillips, MD, MSPH
Dr. Phillips is the Vice President for Research & Policy at the American Board of Family Medicine, where he leads a national primary care clinical registry. He currently practices part-time in a community-based residency program in Fairfax, Virginia, and is a Professor of Family Medicine at Georgetown University and Virginia Commonwealth University. Dr. Phillips served on the American Medical Association’s Council on Medical Education and as President of the National Residency Matching Program. From 2006 to 2010, he was Vice Chair of the U.S. Council on Graduate Medical Education, and he currently serves on the National Committee for Vital and Health Statistics. He was elected to the National Academy of Medicine in 2010, and served as a Fulbright Specialist to the Netherlands in 2012 and New Zealand in 2016. Dr. Phillips is Board Certified by the American Board of Family Medicine.
William W. Pinsky, MD
Dr. Pinsky is President and Chief Executive Officer of Educational Commission for Foreign Medical Graduates (ECFMG). He also serves as Chair of the Board of Directors of the Foundation for Advancement of International Medical Education and Research. Dr. Pinsky graduated from Saint Louis University School of Medicine, trained in Pediatrics at Baylor College of Medicine and completed a fellowship in Pediatric Cardiology at Baylor and Texas Children’s Hospital. Before joining ECFMG, he was Executive Vice President and Chief Academic Officer of Ochsner Health System, a large, non-profit independent academic health system in South Eastern Louisiana. He has been a Professor at the University of Queensland (Brisbane, Australia) and currently holds the title of Honorary Professor. He is also founder of Racing for Kids, a 501(c)3 foundation dedicated to using professional motorsports to promote the health care needs of children and children’s hospitals. Dr. Pinsky is Board Certified by the American Board of Pediatrics.
Mellie Pouwels, MA
Ms. Villahermosa Pouwels currently serves as Director of Medical Education Collaborations at the American Medical Association, where she assists with the administration of its Accelerating Change in Medical Education grant initiative. Previously, Ms. Pouwels served as the American Board of Medical Specialties’ Vice President of Academic Programs and Services involved in the development of its standards, programs, and services. Prior to that, she served as the Director of the Radiological Society of North America Education Center with responsibility for its online continuing medical education activities and initial Maintenance of Certification (MOC) offerings. Ms. Villahermosa Pouwels also has held several positions within the Missouri Area Health Education Center program, including serving as its Northwest Missouri Executive Director while developing and implementing regional ambulatory-based and interdisciplinary rotations, and related faculty/preceptor training programs. She has presented nationally on faculty development, CME, MOC, and grant initiative.
David W. Price, MD, FAAFP, FACEHP
Dr. Price is the Senior Vice-President of the American Board of Medical Specialties (ABMS) Research and Education Foundation, and Executive Director of the ABMS Multi-Specialty Portfolio Program. He is also a Professor of Family Medicine at the University of Colorado School of Medicine. Dr. Price spent 27 years in the Kaiser Permanente system in several roles, including Director of Medical Education for the Colorado Region and the (national) Permanente Federation. He is a health services researcher and guideline author, as well. Dr. Price served on the American Board of Family Medicine Board of Directors from 2003 to 2008, and was Board Chair from 2007 to 2008. He is a past Director of the Association of American Medical Colleges and past chair of its Group on Education Affairs section on Continuing Education and Improvement. Dr. Price is Board Certified by the American Board of Family Medicine.
Bob Rauner, MD, MPH, FAAFP
Dr. Rauner is a Board Certified family physician who has been working on population health projects across Nebraska since 2010. For 15 years prior to that, he took care of rural and low-income patients as a family physician, as well as taught at a residency program the last seven of those years. Dr. Rauner splits his time between two jobs, working on community health projects as President of Partnership for a Healthy Lincoln and as Chief Medical Officer of OneHealth Nebraska ACO, a network of 15 independent primary care clinics. He received his undergraduate degree in philosophy at Creighton University, his medical degree at the University of Nebraska Medical Center, and his Master of Public Health at Johns Hopkins. Dr. Rauner is Board Certified by the American Board of Family Medicine.
Siddharta Reddy, MPH
Mr. Reddy is a Senior Research Associate in Assessment & Research at the American Board of Internal Medicine (ABIM). Since joining ABIM in 2006, he has coordinated several survey initiatives, oversaw a long-term program evaluation (Focused Practice in Hospital Medicine) from pilot to full Maintenance of Certification program, and employed quantitative and qualitative analytic methods across a number of research projects. Mr. Reddy previously helped coordinate a health measurement educational initiative for researchers at the Veterans Affairs Medical Center in Houston, Texas.
Kate Regnier, MA, MBA
Ms. Regnier is Executive Vice President of the Accreditation Council for Continuing Medical Education (ACCME) and has been with the organization since 1995. She oversees the processes of accreditation and reaccreditation for national and international providers of continuing medical education, the recognition of the U.S.-based state/territory medical societies as accreditors within their states according to the Markers of Equivalency, and the Joint Accreditation of Providers of Interprofessional Continuing Medical Education with colleague accreditors (the Accreditation Council for Pharmacy Accreditation and American Nurses Credentialing Center). Ms. Regnier is responsible for the review of non-U.S. accreditors for Substantial Equivalency with ACCME’s system. Also, she oversees ACCME’s education, communications, monitoring, and business functions and is the Board of Directors liaison.
Julie Ann Renner
Ms. Renner is the Appeals Administrator for the American Board of Emergency Medicine (ABEM). She is responsible for administering ABEM licensure, board eligibility, Americans with Disabilities Act, and credentialing policies, including oversight of administrative, credentialing, and programmatic policy appeals; acting as a point of contact for heightened physician certification, licensure, and Maintenance of Certification issues; developing materials for Board review; and operationalizing and documenting processes based on Board decisions. Prior to joining ABEM, Ms. Renner was a Health Initiatives Coordinator for the American Cancer Society, where she managed a portfolio of hospital system, health department, and community outreach organization accounts to provide indirect support services to cancer patients; and supported various cancer centers with initial and ongoing accreditation by the American College of Surgeons Commission on Cancer.
Embracing Change to Better Serve a Dynamic Constituency
Anne G. Rizzo, MD, PACS
Dr. Rizzo attended SUNY Buffalo School of Medicine, completed her residency in General Surgery at Tulane University New Orleans, Louisiana and Trauma and Surgical Critical Care fellowship at the Washington Hospital Center in Washington, DC. She presently serves as Vice Chair of the Department of Surgery at Inova Fairfax Medical Campus. As an Air Force Reservist and Professor of Surgery at the Uniformed Services University of the Health Sciences she has been deployed to Afghanistan where she facilitated the initiation of the Afghan trauma system. Dr. Rizzo has been published in numerous professional publications, and serves on the American Board of Surgery, the American Board of Thoracic Surgery and the American Board of Medical Specialties. She is also board certified in hospice and palliative medicine. Dr. Rizzo is Board Certified by the American Board of Surgery.
A founder of Digital Wave and partner in its parent company, Antech Systems, Inc., Mr. Rose provides consultation and strategic development to help optimize the user experience of websites and applications. He is currently working with several American Board of Medical Specialties’ Member Boards, including the American Boards of Family Medicine, Internal Medicine, Obstetrics and Gynecology, and Surgery, along with various university and health system clients, including Jefferson and Penn. Mr. Rose’s consultation services address analysis and troubleshooting, strategic development, content strategy, discovery and testing, information architecture, and interface design. His diverse background includes branding, competitive positioning, creative direction, and publishing.
Lee Sacks, MD
Since 1997, Dr. Sacks has served as Chief Medical Officer of Advocate Health Care, where he is responsible for quality, patient safety, clinical transformation, medical education, research, risk management, insurance, managed care contracting, and clinical laboratory services. He also has served as the founding Chief Executive Officer of Advocate Physician Partners, a clinically integrated network with 5,000 physicians serving more than one million attributed lives, since 1995. Dr. Sacks trained in Family Medicine and practiced in a two- and three-physician office in suburban Chicago for 13 years. Dr. Sacks is Board Certified by the American Board of Family Medicine.
Sarah D. Schnabel, MEd
Ms. Schnabel has served as the Psychometrician of the American Board of Ophthalmology (ABO) since 2014. She is involved in examination development, administration, and psychometric analysis for all of the ABO’s examinations. Her expertise and research interests include standard setting, test specification development, and Rasch measurement models. Previously, Ms. Schnabel worked for the National Association of Boards of Pharmacy for more than five years with positions in executive management and examination program development. She holds a Bachelor of Science in Psychology from the University of Illinois-Champaign and Master’s in Educational Measurement from the University of Illinois-Chicago, where she is working toward a Doctorate in Educational Psychology.
Jennifer Scott, MHA
Ms. Scott is the Program Manager and co-founder of the CONNECT Program at Seattle Children's Hospital. CONNECT is focused on enhancing the patient experience and strengthening provider job satisfaction. Previously, she led quality improvement and patient experience work within the Group Health Cooperative’s Behavioral Health department for more than 15 years. She has extensive experience as a Lean trainer as well as 20-plus years of experience managing projects and developing programs for health care systems. Ms. Scott has authored several articles on patient experience improvement strategies and the use of Lean as a quality improvement tool. She earned a Master’s degree in Healthcare Administration from the University of Washington and a Bachelor of Arts in Psychology from Dartmouth College, and is also certified as a Project Management Professional.
Jo Shapiro, MD, FACS
Dr. Shapiro is the director of the Center for Professionalism and Peer Support and a surgeon in the Department of Surgery at the Brigham and Women’s Hospital (BWH) in Boston and an Associate Professor of Otolaryngology at Harvard Medical School. Since she launched the Center for Professionalism and Peer Support in 2008 the Center has become a model for institutions seeking methods to enhance teamwork and respect and looking to help mitigate clinician burnout. She currently serves as chairperson of the Ethics and Professionalism Committee of the American Board of Medical Specialties. As a clinician leader Dr. Shapiro served as Chief of the Division of Otolaryngology at BWH from 1999 through March of 2016; she continues to maintain a surgical practice in the Division. Dr. Shapiro is Board Certified by the American Board of Otolaryngology.
Christine D. Shiffer, MBA
Ms. Shiffer oversees communications and public relations for the American Board of Surgery (ABS) and the Surgical Council on Resident Education. In this role, she leads the organizations’ communications strategy to advance their missions and serve and inform their constituents. Her experience includes website development, social media, media and public outreach, video production, executive communications, and direct mail and email campaigns. Ms. Shiffer is also involved in the development and implementation of organizational policies and requirements. In addition, she serves as a liaison to surgical societies and other medical and government stakeholders. She holds a Bachelor of Science degree from Georgetown University and a Master in Business Administration from Temple University, as well as a graduate certificate in public health from the University of North Carolina - Chapel Hill.
Deborah Simpson, PhD
Dr. Simpson is the Medical Education Programs Director for Aurora Health Care and Adjunct Clinical Professor in Family Medicine at the University of Wisconsin School of Medicine and Public Health & Medical College of Wisconsin. Her primary foci are inter-related: designing medical education based on future job roles, faculty development for educators, and workplace learning across the continuum of physician education as well as aligning education with clinical care markers for quality and patient experience to support the highest quality of education and patient care. She is a Deputy Editor for the Journal of Graduate Medical Education and a public member of the Psychiatry Residency Review Committee of the Accreditation Council for Graduate Medical Education. Dr. Simpson also serves as a member of the Alliance of Independent Academic Medical Centers' Board of Directors, Accreditation Council for Graduate Medical Education, Task Force on Well-Being, and National Board of Medical Examiners University Advisory Committee.
Hardeep Singh, MD, MPH
Dr. Singh is a general internist and Chief of the Health Policy, Quality and Informatics Program, Center for Innovations in Quality, Effectiveness and Safety based at the Michael E. DeBakey Veterans Affairs (VA) Medical Center and Baylor College of Medicine. He leads a portfolio of funded patient safety research in improving the use of health information technology and reducing diagnostic errors. In 2012, Dr. Singh received the Academy Health Alice S. Hersh New Investigator Award for high impact research and in 2014, he received the Presidential Early Career Award for Scientists and Engineers from President Barack Obama for pioneering work in the field. His multidisciplinary team’s work recently received the VA Health System Impact Award, which honors VA-funded research that significantly impacts clinical practice or policy.
Leveraging Assessment to Improve Diagnosis
Kellie Slate Vitcavage, MS
Ms. Slate Vitcavage serves as the Project Manager of Consumer and Community Engagement at Maine Quality Counts (QC), a regional health improvement collaborative for Choosing Wisely® and the Northern New England Practice Transformation Network. She has a particular interest in building partnerships between public health/community support organizations with health systems and supporting person and family engagement strategies. Ms. Slate Vitcavage holds a Master’s degree in Health Education from Purdue University, with several years of experience in the nonprofit sector as the Executive Director of the American Lung Association of Indiana, Executive Director of the Maine Osteopathic Association, Director of Public Health Policy at Maine Medical Association, and Director of Continuing Medical Education at the University of New England College of Osteopathic Medicine.
Frances M. Spring
Ms. Spring is the American Board of Emergency Medicine’s (ABEM) Senior Communications Administrator. Her responsibilities include writing, editing, and coordinating production of ABEM materials, including its newsletter, Annual Report, website copy, director presentations, and press releases; writing and submitting articles for publication in other entities; overseeing social media and video production; developing communications plans for specific content areas; and supporting the Executive Director with coordination of research papers for peer-review submission. Prior to joining ABEM, Ms. Spring was a writer, editor, publications supervisor, and program manager in the areas of economic public policy and special education.
Huaping Sun, PhD
Dr. Sun is the Manager of Assessment Operations, Psychometrics and Research at the American Board of Anesthesiology (ABA). She oversees scoring, reporting, and other psychometric activities for ABA examinations and assessments. Dr. Sun serves as the staff liaison to the ABA Research Committee and has been involved in a number of research projects that evaluated the ABA certification examinations/assessments/programs, and investigated the substance use disorder and license disciplinary actions among anesthesiologists. Some of this work has been published in academic journals such as Anesthesiology and Journal of American Medical Association. Dr. Sun received her Doctor of Philosophy in Educational Psychology from the University of Arizona. She also has been a speaker at the American Educational Research Association, American Psychological Association, and American Board of Medical Specialties Annual Conference.
David B. Swanson, PhD
Dr. Swanson is a Vice President in Academic Affairs at the American Board of Medical Specialties (ABMS), where he supports ABMS committees and Member Boards in the development of programs for initial and continuing certification, particularly the new longitudinal assessment programs. Before joining ABMS in 2015, Dr. Swanson worked at the National Board of Medical Examiners for 26 years and the American Board of Internal Medicine for seven years. He has coauthored and presented hundreds of papers on assessment-related topics and conducted item-writing and other workshops at dozens of medical schools, specialty boards, and professional conferences nationally and internationally. In 2011, Dr. Swanson was awarded the Richard Farrow Gold Medal for career contributions to medical education by the United Kingdom Association for the Study of Medical Education. He also holds an honorary professorial appointment at the University of Melbourne Medical School.
Tom Thacher, MD
Dr. Thacher is a Professor of Family Medicine at the Mayo Clinic in Rochester, Minn. He has been the Chair of the Mayo Clinic Quality Review Board (QRB) since 2014. In that role, he leads an enterprise-wide committee that evaluates quality improvement (QI) projects for Part IV Maintenance of Certification credit on behalf of specialty boards. The QRB champions engagement by health care providers in patient-centered QI. The QRB’s current efforts include recognizing QI work for academic advancement, promoting presentation and publication of QI projects, recognizing exceptional projects with annual awards, and expanding opportunities for affiliate practice networks to submit projects for credit. Dr. Thacher is Board Certified by the American Board of Family Medicine.
Quality Improvement Roadmap
Ms. Torres-Hertz is the Director of Academic Programs and Services for the American Board of Medical Specialties (ABMS), where she is primarily responsible for leading daily operations of certification and continuing certification committees, and providing leadership and project management direction for the department. Prior to joining ABMS in 2016, Ms. Torres-Hertz served as a project manager for medical education projects at the American Medical Association (AMA). During her tenure at the AMA, she also served as Program Administrator for Medical Student Services, where she managed student programs and committees, and led the integration of student activities with organizational initiatives. Ms. Torres-Hertz is currently pursuing a Master of Organizational Leadership from North Park University and has a Bachelor of Business Administration from Loyola University Chicago.
Committee on Certification (COCERT) Update (Closed)
Adam Turner, MPH, PMP
Mr. Turner is the Research Program Manager at the American Board of Pediatrics (ABP). Since joining ABP in 2015, he has been closely involved in the ABP’s longitudinal assessment pilot, the pediatric workforce initiative, and further advancing the research infrastructure. Previously, Mr. Turner worked as a Project Manager for an international startup, health care management firm.
Mr. Vass is the Executive Producer and Co-Founder of Chicago's SolidLine Media. Established in 2001, SolidLine is a full service video production house with a strong focus on health care videos, specifically in the patient safety space. During the past 16 years in his Producer role at SolidLine, Mr. Vass has focused on storytelling and worked with health care organizations around the world to develop impactful video content to inform associates, educate patients, and transform cultures. Notable productions include the award-winning patient safety documentary From Tears to Transparency: The Story of Lewis Blackman as well as MedStar Health's Annie's Story and Please See Me. Mr. Vass also produced Minute for Medicine, a powerful library of one-minute patient safety videos for hospitals to educate frontline associates.
Ann Williamson, RN, CCRC
Ms. Williamson is the Associate Program Manager of the American Board of Medical Specialties Multi-Specialty Portfolio Program, and has worked with the program since 2013. She has been employed with the University of Kentucky as a research nurse since 2003 and has worked on quality improvement studies as a research coordinator. Ms. Williamson is a Certified Clinical Research Coordinator.
Daniel B. Wolfson, MHSA
Mr. Wolfson is Executive Vice President and Chief Operating Officer of the American Board of Internal Medicine Foundation, a not-for-profit foundation focused on advancing medical professionalism and physician leadership to improve the health care system. Mr. Wolfson has been instrumental in leading the Choosing Wisely® campaign, a multi-year effort engaging more than 75 medical specialty societies to promote conversations between physicians and patients about utilizing the most appropriate tests and treatments, and avoiding care that may be unnecessary and could cause harm. Previously, Mr. Wolfson served as the founding President and Chief Executive Officer of the Alliance of Community Health Plans (formerly The HMO Group). Mr. Wolfson received his Master’s degree in Health Services Administration from the University of Michigan School of Public Health.
Mr. Woo is the CEO of Venngage, an infographic design tool. His mission is to help businesses tell their stories with compelling and memorable visuals. Mr. Woo enjoys reading and writing about marketing, entrepreneurship, and data visualization.
Bring Your Data to Life with Infographics
Tim Xu, MD, MPP
Dr. Xu is a recent graduate of the Johns Hopkins School of Medicine and a 2016-2017 American Board of Medical Specialties Visiting Scholar. He is an avid health services researcher with an interest in improving the quality and value of health care. His work has appeared in the Journal of the American Medical Association (JAMA), JAMA Internal Medicine, British Medical Journal, Annals of Emergency Medicine, Academic Medicine, and others. Dr. Xu is currently an Associate in McKinsey & Company's Washington, DC office.